(+44) 207 631 0101 listening@nightline.org.uk

Hotline Volunteers

Our Hotline Volunteers provide emotional support to students in distress anonymously and confidentially

Applications for training in March are now open! See below for details

Training

We offer excellent listening skills training to all hotline volunteers to best prepare you for the lines, plus continuous support from other volunteers and trained support staff. All we ask is that you are non-judgemental, empathetic and can adapt to the vast variety of calls we receive. It’s a great opportunity to get to know other nice people, learn listening skills and learn about mental health.

 

We have two intakes for Hotline Volunteers. The largest is in October, but we now offer a smaller group of students the opportunity to train in February, as we know October can be a busy time already!

Who can volunteer with us?

To be eligible to volunteer for us you must be 18 or over. In March 2021 you do not have to be a registered student at one of our affiliated institutions, or living with one of our affiliated student accommodation providers to apply.

You can still check whether your university is affiliated with us, please check here. In your application, we will ask for a reference to confirm your a student, as well as a letter of student status if you’re successful.

Currently the majority of our volunteering is online-only,  but we really encourage applications from people who will be within commutable distance of Zone 1 London from April.

If your university isn’t yet affiliated with us, and you would like them to be, email both your university and our us and we’ll see if we can start the process!

 

“I’ve really enjoyed it. I’ve appreciated the opportunity to work for such a worthwhile charity and meet so many new people.”

When is the next training intake?

Our next Training cycle in March 2021 will be taking place via Zoom.

Applications are open until 11pm on Thursday the 4th of March.

Training will be 10am to 4pm on Saturday the 6th, Sunday the 7th, and Sunday the 14th of March. Trainees need to attend all three sessions.

We know long Zoom sessions can drag on – so there are plenty of breaks, and you won’t need to keep your camera on when you’re not interacting with other trainees.

 

Commitment

After training, hotline volunteers commit to 12 overnight shifts each academic year (that’s only four each term!) and one evening top-up training session each term to keep those skills honed. This becomes 6 for those that join us in March. There is also the opportunity to take on further roles within the organisation, such as organising socials, helping with publicity or training, and choosing which snacks go in the office.

Other Roles

Hotline not for you? We have other volunteer roles available.

Nightline Ambassadors

Represent Nightline at your university and increase awareness amongst your peers. Applications now open!