

How can I contact you?
We are a confidential and anonymous listening and practical information service run by students for students. You can talk to us about anything – big or small – in complete confidence. We won’t judge you or tell you how to run your life: we’ll simply listen to whatever is on your mind. All our volunteers are students themselves, who have undergone extensive training and who understand that university life isn’t always plain sailing.
Reaching out can be daunting, whether it’s your first time or you’ve spoken about what’s on your mind before. We offer a range of formats, so you can talk to one of our volunteers in the way that you feel most comfortable. You can take as long as you need to talk things through, whether that be 10 minutes or 2 hours. We’re here to listen.

Phone
If you want to talk to one of our volunteers over the phone, you can call the number below and chat with no time pressure
Please note that calls with be charged at your standard network rate.

Skype Call
If you have Skype downloaded, you can add us as a contact and call us free of charge from wherever you’re based in the world.
Skype username: londonnightline

Live Chat
We offer instant messaging directly from our website. When we’re online, simply click on the link to message us

Sometimes it’s nice to write things out on your own time and send it to someone, so you can also contact Nightline via email on listening@london.nightline.ac.uk
We will aim to get back to you within 48 hours. Please note that emails are now anonymised.
When are you open?
We are open from 6pm – 8am, every night of term. Term dates vary from university to university, but we try to cover as much of the year as possible.

When you’re closed, who can I contact?
Below are three services that offer support at times when we’re closed. If you would like any information on further services, you can email us any day of the year and we can help you find a service that works for you.
The Mix
Information and access to other youth support services
Samaritans
Immediate confidential listening support
Papyrus
Support for young people suffering thoughts of suicide