How can I contact you?
We are a confidential and anonymous listening and practical information service run by students for students of the University of London and beyond. You can talk to us about anything – big or small – in complete confidence. We won’t judge you or tell you how to run your life: we’ll simply listen to whatever is on your mind. All our volunteers are students themselves, who have undergone extensive training and who understand that university life isn’t always plain sailing.
Reaching out can be daunting, whether it’s your first time or you’ve spoken about what’s on your mind before. We offer a range of formats, so you can talk to one of our volunteers in the way that you feel most comfortable. You can take as long as you need to talk things through, whether that be 10 minutes or 2 hours. We’re here to listen.
Phone
If you want to talk to one of our volunteers over the phone, you can call the number below and chat with no time pressure
Live Chat
We offer instant messaging directly from our website. When we’re online, simply click on the link to message us.
Text
We reply within 10 minutes. You can come back to the conversation, hours or even days later. Whatever suits you best.
Text us: 07717 989 900
Sometimes it’s nice to write things out on your own time and send it to someone, so you can also contact Nightline via email on listening@nightline.org.uk.
Skype Call
If you have Skype downloaded, you can add us as a contact and call us free of charge from wherever you’re based in the world.
Skype With Us Now
I was talking to Nightline using instant messaging for 3 hours; they never pressurised me to finish the talk. They simply listened. It saved me from doing something that I might have regretted.
It was great to talk. I could explore myself better with someone who knew what to say.
It was very nice having someone to listen to me without judging or telling me what to do.
When are you open?
From 6pm to 8am every night of term (including weekends). Term dates vary from university to university, but we try to cover as much of the year as possible.
What are the term dates?
Term Dates for 2020/21
Term 1: 14th September – 20th December
Term 2: 6th January – 5th April
Term 3: 19th April – 27th June
When you’re closed, who can I contact?
Below are three services that offer support at times when we’re closed. If you would like any information on further services, you can email us any day of the year and we can help you find a service that works for you.
The Mix
Information and access to other youth support services
Samaritans
Immediate confidential listening support
Papyrus
Support for young people suffering thoughts of suicide