Volunteer Roles

We have three volunteering opportunities: Hotline Volunteer, Publicity & Fundraising Volunteer, and Ambassador. Our application form for ambassadors is now open! Please complete the application form using the following link: https://www.surveymonkey.co.uk/r/NLAmbassadors

To be eligible to volunteer for us you must be 18 or over and a registered student at one of our affiliated institutions. For a full list of eligible institutions please refer to the ‘Affiliation’ section of our website.

Hotline Volunteering

“Volunteering on the phones has taught me new skills. It’s been insightful, and it’s been a place where I know I am giving back.”

— Hotline Volunteer

We train new hotline volunteers every October. We offer excellent listening skills training to all hotline volunteers to best prepare you for the lines, plus continuous support from other volunteers and trained support staff. All we ask is that you are non-judgemental, empathetic and can adapt to the vast variety of calls we receive. It’s a great opportunity to get to know other nice people, learn listening skills and learn about mental health.

Training takes place during the first three weeks of October. Trainees attend three 3-hour sessions about listening skills, and then a full weekend of mental health and procedures training. After training, hotline volunteers commit to 12 overnight shifts each academic year (that’s only four each term!) and one evening top-up training session each term to keep those skills honed.

We only train volunteers once per year. Please email volunteering@nightline.org.uk to be emailed when applications are open.

Publicity & Fundraising Volunteering

“I’ve really enjoyed it. I’ve appreciated the opportunity to work for such a worthwhile charity and meet so many new people.”

— Publicity & Fundraising Volunteer

In order to offer the best support service, we need to make sure we have the funds to run, and that every student in London knows about us! Publicity and fundraising volunteers meet once per fortnight to discuss upcoming campaigns. There is scope for getting involved with our social media, our events at campuses across London, our publicity material design, grant writing and more!

We encourage our publicity and fundraising volunteers to focus on what they’re passionate about. It’s great experience for you and it’s crucial to the running of Nightline. You can start at any time. Email volunteering@nightline.org.uk for more details or to get involved.

NEW: Ambassadors Programme

“It’s been amazing! I’ve made some lifelong friends here!”

— Nightline Ambassador

Nightline is looking for one student at each affiliate university campus to promote Nightline and reach out to more students. This role is perfectly suited for students passionate about spreading mental health awareness in their student community. To apply, please fill in this application form.

Ambassadors will receive one afternoon of specialised training. They will be responsible for organising a minimum of one event every term, and attending a termly summit to discuss the term’s events and share ideas with other Ambassadors. Fortnightly drop-in sessions will be available for additional support. No prior experience is needed! This is a great opportunity to get involved with a wonderful charity as well as gain valuable experience in event management and publicity.

More information about the ambassador programme will be available soon.